FAQs: M4Markets replies to all of your Questions Here


Check our FAQ page to find answers to the most common questions raised

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If you have not found the answers you were looking for in here, please send your questions to [email protected]

Identity - A colored copy of identification document (Passport, National Identity Card, Driving License or any other document issued by an independent and reliable source that carries your photo). The provided document must be valid and clearly show your Full Name, Date of Birth, Issue/ Expiry date and serial number.

Residence - Proof of address (recent utility bill, recent bank or credit card statement, etc.). The provided document must be in full page, recently issued- within 3 months - and clearly display the name, address (no PO Boxes allowed) and the service that provided this document.

Economic Profile - This is an overview of your economic landscape.

As a regulated company, we operate in accordance with a number of compliance regimes and procedures set by the Financial Services Authority of Seychelles. These procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 3 months) utility bill or bank account statement that confirms the address the client has registered with.

No, you do not. As long as you will use the same personal /contact details as for your previous account, your new account will be validated automatically.

If you wish to update your email address, please login to your member’s area, go to your Profile and click on 'Change'. Our back office department will receive your request and will proceed accordingly.

You can also change your password, the communication language and the notifications preferences from the same page.

For any other changes regarding your personal information, please contact us at: [email protected]

Yes, we offer corporate accounts. If you are interested in opening a corporate account please email us at [email protected]

If you have forgotten your client area password, you can press the 'Forgot Password' option in the Login page, and then you will receive an email for setting up a new password.

If you want to change your client area password, you can Login to your client area, go to your profile and then you need to complete the existing password and the new password you prefer.

Unfortunately, US residents cannot open trading accounts with us. We apologize for the inconvenience.

  • Complete the verification process to become a client (Identity, Residence, and Economic Profile details).
  • Then you should select the option: Become an Introducer on your IB Menu.
  • Complete the IB Application form, providing the required information.
  • Your IB Application form will be reviewed by our partners department and an Account Manager will contact you to discuss your application.
  • Our Partners team will send you via email the IB Agreement for signing.
  • Once you review and sign the IB contract, you should send it back to [email protected] – signed with all the pages attached.

If you have not found the answers you were looking for in here, please send your questions to [email protected]

Trading with M4Markets

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